Health Plans + Payers

Delivering the value-based future today.


Achieve Payer Excellence with Prospective Risk Adjustment and Advanced Analytics

Navigating cost and quality: A balanced approach Thrive in the dynamic landscape of value-based care with Veradigm’s state-of-the-art health plan payer solutions that help you turn challenges into catalysts for growth. Choose a full comprehensive solution or select from multiple capabilities, including advanced analytics, precise risk adjustment, and systematic data exchange. This flexibility simplifies operations, boosts provider engagement, and drives exceptional member health outcomes—all while keeping costs in check.

Gap Closure

Closing care gaps is essential for both successful patient outcomes and boosting revenue. Missed screenings, incomplete documentation, and abandoned prescriptions create challenges that risk patient health and leave financial opportunities on the table. Veradigm addresses these challenges with a method that combines prospective services, real-time alerts, and active collaboration.

Gap Closure Services

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Veradigm’s Gap Closure Services—powered by our CORE Program (Comprehensive Outcomes Realization and Engagement)—support providers in taking gap closure to the next level by delivering services to identify, close, and document care gaps for your network providers, helping your health plan realize improved patient outcomes and additional revenue.

  • Equip providers: Proactively bridge care gaps and optimize outcomes with clinical services.
  • Prioritize interventions: Use digital integration, patented risk adjustment, and quality analytics to focus on high-impact areas—including annual physicals, immunizations, and preventive screenings.
  • Deliver results: Enrich patient health, improve care quality, and secure maximized reimbursements to generate measurable ROI.

Care Gap Alerting

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Veradigm Payer Insights integrates patient-specific care gap alerts directly into the EHR workflow of your network providers. It delivers real-time, actionable insights to help them identify and address care gaps immediately, improving care, streamlining operations and reducing administrative overhead:

  • Real-time alerts: Display patient-specific gaps directly within the Electronic Health Record (EHR) for more timely interventions during regular visits.
  • Seamless integration: Plug into existing clinical workflows to reduce manual tasks for more informed care decisions.
  • Increase efficiency: Reduce follow-up frequency and administrative burdens through a unified alerting system.

Provider Engagement Solutions

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Veradigm Collaborate increases provider engagement by facilitating communications and lowering alert fatigue. Here’s how it provides your team with actionable, prioritized insights:

  • Strengthens communication: Consolidate alerts for risk adjustment, quality, and pharmacy opportunities into one, efficient interface.
  • Minimizes alert fatigue: Customize prioritization algorithms and deliver only high-confidence alerts to fit easily into provider workflows.
  • Fuels effective engagement: Use intuitive dashboards, provider report cards, and secure self-service portals to identify the best opportunities for outreach and accelerate gap closures.

Together, these three pillars create a powerful strategy that promotes care quality, raises operational efficiency, and amplifies revenue recovery. From detection to intervention with Veradigm’s Gap Closure solutions, every step is automated to support superior patient outcomes and financial performance.

Risk Adjustment

Balancing superior patient care with cost control is an ongoing challenge for healthcare payers. Our integrated risk adjustment solutions convert complex clinical and financial data into actionable insights that align finance, medical management, and actuarial teams. They also support clinical quality and secure financial sustainability in today’s value-based care environment.

Risk Adjustment Analytics

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Convert complex clinical and financial datasets into clear, actionable insights. Our Risk Adjustment Analytics offers precise scoring, predictive insights, and live oversight to help your teams pinpoint intervention opportunities and optimize risk management strategies across multiple care markets.

  • Precision scoring: Consolidate clinical and financial data to generate accurate risk scores that capture chronic conditions and unsubmitted diagnoses.
  • Predictive insights: Apply advanced algorithms, big data mining, and multiple predictive models to prioritize intervention opportunities across Managed Medicaid, ACA Commercial, and Medicare Advantage markets.
  • Real-time oversight: Take advantage of dynamic dashboards to monitor gap closures, risk adjustment revenue, and performance against Key Performance Indicators.

Health Equity

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Develop a broad view of member health by incorporating non-medical drivers (NMDoH) into your strategy. Our Health Equity approach uses demographic and socioeconomic data to uncover hidden disparities, so you can design targeted interventions for meaningful population health outcomes.

  • Reveal disparities: Draw on NMDoH data—such as housing, transportation, food security, education, and employment—to identify at-risk members and reveal overlooked gaps in care.
  • Tailored interventions: Apply holistic insights from non-medical factors to craft personalized care plans that address the root causes of health disparities.
  • Improve outcomes: Increase population health management, heighten member satisfaction, and meet regulatory standards while reducing complications and long-term healthcare costs.

Emergency Department Utilization

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Gain crucial visibility into emergency department trends to understand cost pressures and service inefficiencies. With our Emergency Department Utilization solution, you can monitor usage patterns, reduce wasteful spending, and inform strategic network improvements that improve overall care quality.

  • Assess utilization: Track emergency department trends to identify patterns that signal potential risks and cost pressures.
  • Reduce waste: Target interventions to decrease unnecessary ED visits, limit revenue leakage, and increase patient care quality.

Risk Mitigation

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Shield your organization from the financial fallout of data validation audits with proactive risk management. When our Risk Mitigation solution identifies high-risk conditions and providers, it delivers actionable alerts that help you take preemptive measures and safeguard your financial health.

  • Preempt audit risks: Identify and quantify the conditions and providers who are putting the plan at risk.
  • Actionable alerts: Provide targeted, confidence-adjusted risk estimates to back research, correction, and provider education initiatives without increasing false negatives.
  • Guard financial health: Serves as the “voice of caution” to manage audit risk and help your plan secure its fair share while mitigating costly errors.

Comprehensive Submissions

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Secure the entire encounter submission process with complete visibility and control. With our Comprehensive Submissions solution, every claim is accurately processed and compliant. This reduces errors, eases administrative burdens, and expedites reimbursement.

  • Complete visibility: Manage the entire encounter submission lifecycle with a 360° view that streamlines source data reconciliation.
  • Error-free processing: Validate 100% of pre-submission data according to CMS and state guidelines to minimize rejections and secure optimal reimbursement.
  • Optimize workflow: Give your risk adjustment team configurable workflows and online dashboards to simplify error correction and reduce administrative burdens.

Data Exchange & Coding

Modern healthcare hinges on drawing on accessible, accurate data and converting it into actionable intelligence. Veradigm’s integrated suite redefines how medical charts are retrieved, coded, and analyzed. It delivers faster results, improved accuracy, and actionable insights for smarter, more efficient care across your network.

eChart Courier

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Imagine eliminating the cumbersome manual process of “chart chasing.” eChart Courier automates medical chart retrieval and delivery and is used by more than 300,000 healthcare providers to send and receive charts in a secure electronic format. It helps health plans and providers:

  • Automate retrieval: Cancel manual chart retrieval, saving time and reducing labor demands.
  • Improve data sharing: Deliver patient charts securely and accurately with encrypted transmission that adheres to HIPAA standards.
  • Improve operational efficiency: Free up staff to focus on patient care rather than administrative tasks.
  • Increase accuracy: Ensure correct patient matching and detailed reporting for full traceability.

eChart Courier redefines the chart retrieval process and maximizes clinical data exchange to pave the way for rapid decision-making and better patient outcomes.

eChart Coder

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Veradigm eChart Coder employs advanced technologies—such as Natural Language Processing (NLP), Machine Learning (ML), and Optical Character Recognition (OCR)—to identify, document, and code patient conditions with precision. Built for coders by coders, it uses a two-stage coding engine:

  • Stage 1 – ICD parsing: Automatically identifies conditions based on chart data and physician notes.
  • Stage 2 – NLP enhancement: Reduces false positives to support clinical accuracy.

This computer-assisted coding engine pre-populates charts to give your staff a head start, focuses on critical dates of service, and orchestrates an intuitive, “easy-flow” code entry process. Engineered to support multiple submission types and scale effortlessly, eChart Coder:

  • Improves coder productivity and workflow efficiency.
  • Delivers audit-defensible results for regulatory compliance.
  • Integrates smoothly into existing systems without taxing IT resources.

eChart Integration and Analytics

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Coordination between healthcare payers and providers hinges on the rapid, accurate, and secure exchange of clinical data. eChart Integration and Analytics automates the extraction of clinical information from diverse EHR systems using HL7® FHIR® standards. It turns raw, machine-readable data into human-friendly, coder-ready formats to pave the way for better quality analytics and risk adjustment. Key benefits include:

  • Fast, consistent connectivity: Access clinical data from a network of over 200,000 providers and multiple EHR systems quickly.
  • Unified data transformation: Convert XML data to easy-read PDFs and structured outputs—ready to feed into quality or risk adjustment analytics.
  • Reduced turnaround time: Decrease traditional chart retrieval cycles to a month or less to expedite decision-making.
  • More engaged collaboration: Support payer-provider engagement by automating member matching, practice mapping, and patient subscriptions, all while guaranteeing data is safely encrypted.

eChart Integration and Analytics brings together diverse data sources into a centralized repository. This consolidation minimizes administrative burdens, reinforces gap closure strategies, and improves the precision of claims validation processes.

Quality Management

Quality Analytics

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Quality is the cornerstone of effective healthcare. We don’t just detect gaps; we give you the tools to act decisively. Veradigm’s Quality Analytics converts diverse data sets into clear, actionable insights that help health plans uncover unmet care needs in medical, dental, pharmacy, and additional benefit areas. These insights then ignite significant improvements in performance.

  • Proactive alerts: Identify members with open care gaps using precision patient care analytics.
  • Efficient workflows: Seamlessly integrate with existing systems to prioritize high-impact interventions.
  • In-depth reporting: Generate customizable reports in CSV and TXT formats for effortless visualization and analysis.
  • Integrated decision-making: Leverage real-time insights from Veradigm Payer Insights to inform timely, effective actions.

Our platform is an NCQA Certified HEDIS® Vendor™, supporting performance across HEDIS, Quality Rating Systems, Star Ratings, and more. It delivers improved patient outcomes and maintains strict regulatory compliance.

Risk Adjustment and Quality Management

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Veradigm Payer Analytics offers a unified solution that marries risk adjustment with quality management in a single workflow. It’s an vital process that creates complete transparency across your risk adjustment, quality, and pharmacy programs to maximize financial performance and clinical outcomes.

  • End-to-end efficiency: Enjoy a bidirectional connection that streamlines data integration, provider engagement, and workflow management.
  • Improved performance: Use advanced risk adjustment analytics to boost both risk and quality scores for accurate funding and optimal care.
  • Targeted interventions: Deploy the right intervention at the right time with precision to efficiently close care gaps.
  • Complete toolkit: Benefit from a full suite of capabilities that cover every facet of your strategy, from Health Equity, Risk Adjustment Analytics, and Risk Mitigation to Comprehensive Submissions and Emergency Department Utilization.

Veradigm’s unified suite covers every critical function—from finance and actuarial operations to clinical management. It offers the tools your risk adjustment and quality management programs need to provide measurable improvements in care and efficiency.

Clearinghouse & EDI

Veradigm Payerpath

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Future-proof your risk adjustment and claims by unifying disparate data flows into a single, efficient gateway. Veradigm Payerpath’s EDI Gateway leverages decades of payer expertise to simplify electronic data interchange (EDI) challenges—enabling smoother operations and reducing the risk of costly errors.

  • Unified file processing: Consolidate files from multiple systems into one standardized format through a single connection point.
  • Pre-adjudication edits: Automatically review and suggest corrections before transactions reach your adjudication system.
  • Data-driven insights: Identify and refine key data elements that support value-based models and improve risk management.
  • Audit protection: Ensure data integrity throughout the submission process to safeguard against RADV audits.
  • Reduced provider burden: Decrease troubleshooting, shorten call times, and reduce overall support volume.
  • Reliable support: Streamline enrollment and roster management through a centralized, connected gateway.
  • Insightful reporting: Leverage intuitive reporting tools that deliver actionable insights for better decision-making.

With Veradigm Payerpath’s EDI Gateway, your organization can manage EDI complexity with increased accuracy and operational efficiency. Stay ahead in risk adjustment and claims processing—ensuring every transaction drives stronger performance in today’s healthcare landscape.

Speak with Veradigm today to learn more about our Healthcare Payer Solutions.

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Client Success Story

The Regional Health Insurer

Serving over 3 million members, the Regional Health Insurer overhauled its risk adjustment program through a strategic partnership with Veradigm that helped improve risk identification, increase provider engagement, and drive sustained success in clinical and operational outcomes. Read the full client success story.

Awards and Recognition

Blackbook #1 Payer Analytics Solution

Veradigm Payer Analytics was named the #1 vendor for superior data integration and intuitive user experience.

Highest Client Satisfaction

For the third year, Veradigm Payerpath was selected as the top clearinghouse solution for small practices.

KLAS 2025 Points of Light Award

Veradigm’s forward-thinking, value-based care approach helped save providers 20 hours each week.
Enhance Risk Adjustment: Secure maximum reimbursement by capitalizing on advanced analytics to fine-tune risk scoring.
Accelerate Cost Efficiency: Modernize claims processing and operational workflows to reduce waste and raise financial performance.
Improve Member Outcomes: Turn real-time data into actionable insights that help increase care quality and overall member health.
Unify Payer Operations: Integrate disparate data sources for an efficient workflow that supports smarter decision-making.

Speak with Veradigm today to learn more about our extensive Healthcare Payer solutions.

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