Provider Engagement

eChart Courier™: Simplify Chart Retrieval

Patient Engagement

Revenue Cycle Management Services


Say goodbye to tedious manual chart chasing. With Veradigm eChart CourierTM, you can save time, reduce costs, and increase efficiency by automating medical chart retrieval, at no additional cost.

Automate Medical Chart Retrieval with Veradigm eChart Courier™

A smarter way to retrieve medical charts

Trusted by more than 300,000 healthcare providers, eChart Courier is an easy-to-use EHR-agnostic clinical data exchange solution that eliminates manual process inefficiencies. By automating chart retrieval, healthcare providers can securely share medical records with health plans and other requestors in a HIPAA-compliant process, without disrupting workflows—no matter which EHR system is used.


Why choose Veradigm eChart Courier?

Save time and resources

Manual chart audits are time-consuming, requiring staff to sift through records and respond to chart requests. eChart Courier lets your team focus on what they do best: delivering quality care.

Increase efficiency

Automate chart request responses and simplify workflows. eChart Courier retrieves and securely shares medical records directly via your EHR, saving time and minimizing disruption to your practice.

Improve security

Your patients’ health information is always protected. With eChart Courier, all data transmissions are encrypted. This provides secure delivery that's compliant with HIPAA standards.

Support value-based care

Efficient data sharing simplifies the collection of quality measures for faster, more accurate data retrieval. It directly impacts reimbursements in value-based care models to support delivery goals.


How does it work?

  1. A payer or authorized requestor submits a chart request.
  2. The system retrieves the chart and sends it securely and automatically.
  3. A confirmation with full visibility of the process is sent to the provider.

Solutions tailored to your needs

  • Reduce costs: Automate compliance with payer requests to cut time-consuming manual tasks, letting providers in performance-based programs focus on patient care.
  • Streamline operations: Avoid timely disruptions from payer site visits and help free up staff from chart retrieval, saving valuable time and resources.
  • Expand interoperability: Work effortlessly with any EHR system, enabling healthcare providers to automate chart retrieval without changing existing workflows.
  • Heighten compliance efforts: Simplify regulatory adherence with automated processes for programs like NCQA HEDIS® and CMS quality measures.

Experience automated efficiency for your practice

Redefine how your practice handles chart retrieval. Join over 300,000 providers already using Veradigm eChart Courier to save time, reduce costs, and improve efficiency—at no additional cost.

CHECK OUT VERADIGM ECHART COURIER NOW


Frequently Asked Questions

eChart Courier is a clinical data exchange solution that automates the retrieval and secure delivery of patient medical charts, eliminating the need for manual workflows.
Yes, eChart Courier is an EHR-agnostic solution, which means it works with any EHR system. This ensures compatibility across practices without requiring changes to existing workflows.
It retrieves patient health information only for patients who have not opted out of data sharing and complies with all applicable laws.
You can track chart requests and deliveries via the eChart Courier dashboard or the Activity and Audit feed report.
eChart Courier respects patient preferences and does not retrieve or share medical data for patients who have opted out of data sharing, in compliance with all applicable laws.
It automates chart retrieval for initiatives like HEDIS® quality measurements and CMS Five-Star Ratings. This reduces the administrative burden on practices and expediting data sharing for compliance purposes.

Related Insights, News, and Events

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