Maximize Revenue

Veradigm Intelligent Payments

Get paid faster. Increase patient satisfaction. Reduce A/R days.

Transform the way your practice manages patient payments with a digital-first, intelligent payment solution that helps you collect more, faster, all without increasing staff burden.

Veradigm Intelligent Payments connects directly with Veradigm® Practice Management through Veradigm Payerpath, automating payment posting and statement delivery to improve efficiency and accelerate cash flow.

The challenge: Manual billing is holding you back

Paper-based, manual billing processes make it harder than ever to get paid:

  • Patient out-of-pocket costs are rising, and so are payment delays.
  • Paper statements waste time and money, extending days in A/R.
  • Administrative burden is shifting to practices, frustrating staff and patients alike.

In short: More effort, less satisfaction.

The solution: A smarter, digital-first approach

Veradigm Intelligent Payments replaces outdated methods with a seamlessly integrated digital platform that engages patients through their preferred channels—email, text, or print—and makes paying simple and familiar.

Key capabilities include:

eStatements via SMS and email prompting patients to view and pay faster.
Online payment portal offering multiple, patient-friendly payment options.
Automated data extraction from Veradigm Practice Management for accurate, compliant billing.
Up to four monthly statement cycles, automatically adapting communications to payment behavior.

Smarter engagement through applied intelligence

Every patient receives a personalized payment journey, tailored to their propensity to pay and preferred channel:

  • High propensity—primarily digital reminders via text and email.
  • Medium propensity—balanced mix of digital and voice outreach.
  • Low propensity—combination of print, IVR, and text reminders.

Each interaction builds on the last—encouraging timely payments and reducing the need for manual follow-up.

Intelligent Payments = Proven Results

Practices using Veradigm Intelligent Payments experience:

Faster payment processing

Payments are processed 6.5 days faster from digital communications.*

Lower administrative effort

Spend less time chasing balances.

Higher patient satisfaction

With flexible, transparent payment experiences.

*Results may vary. Data on file.

The outcome: A better revenue cycle for everyone

With Veradigm Intelligent Payments, you can:
  • Spend less time answering patient questions.
  • Collect more of what you’re owed, faster, and at lower cost.
  • Gain visibility into ongoing payments, cards on file, and collection forecasting by patient.
  • Deliver a modern financial experience that matches your quality of care.

Bring your payment processes into the digital age. Contact Veradigm today to see how Intelligent Payments can help your practice reduce A/R days, improve cash flow, and delight patients.

Request a Demo

Tailored bundles for your practice

Basic bundle

A smart starting point for practices transitioning to digital billing. It offers:

  • Digital-first statements and billing workflows
  • eStatements with online payment options
  • Deviceless payments (no terminal required)
  • Optional IVR for phone-based self-service
  • Seamless integration back into your billing system

Perfect for: Smaller or general practices seeking a straightforward, digital transformation route.

Premium bundle

Built on everything in Basic, plus advanced analytic intelligence to advance your strategy. This bundle includes:

  • Communication channel scoring (print, email, text, phone)
  • Propensity-to-pay scoring
  • Payment plan optimization
  • Automated identification of financial assistance eligibility
  • Deviceless Payments
  • Return mail handling (via Payerpath Return Mail Manager)

Ideal for: Practices wanting predictive insights and customized patient engagement to maximize performance.


A Better Experience for Patients and Providers

Let Veradigm Intelligent Payments transform your billing into an experience that builds trust and improves your bottom line.

For patients:

Clear, convenient, and empathetic billing that meets them where they are

For providers:

Smarter revenue cycle, fewer hours on follow-up, and healthier cash flow

How it works: The Intelligent Payments journey

Upload statement file

Your billing data enters the system.

Patient profiling and analytics

We analyze past behavior, payment history, and interaction preferences.

Smart communication

Tailored outreach is triggered through the patient’s preferred channel.

Adaptive scoring and offer logic

Adaptive scoring evaluates each patient’s payment profile and needs.

Continuous learning and optimization

Every payment, interaction, and outcome refines the model, improving future engagement.

Related Insights, News, and Events

Ready to discover how Veradigm Intelligent Payments can help you connect with patients at every step of their payment journey?

Request a demo