Privacy Notice

Effective: May 1, 2023

1. Introduction

Veradigm LLC (“Veradigm”, “we”, “our”, or “us”) respects the privacy of every person who visits our website. This Privacy Notice outlines the information Veradigm will collect and how we will use that information. We have developed our Privacy Notice from industry guidelines and standards, and national laws and requirements. This Privacy Notice highlights our strong commitment to protect your privacy. Thanks again for placing your trust in Veradigm.

2. About Veradigm

Veradigm is an integrated data systems and services business that combines data-driven clinical insights with actionable tools for clinical workflow, research, analytics and media. Our solutions are designed to help key healthcare stakeholders improve the quality, efficiency, and value of healthcare delivery - from biopharma to health plans, healthcare providers, health technology partners, and most importantly, the patients they serve.

3. Information We Collect

Veradigm’s primary goal in collecting personal information from you is to give you a meaningful, enjoyable and customized experience while using our website and to allow us to develop new products and services that are relevant to visitors like you. Personal information also allows us to provide services and features that most likely meet your needs, and to customize our service to make your online experience smooth and efficient.

Personal Information

  • To provide access to certain information on our website, we need to collect certain personal information identifying who you are, your e-mail address and your mailing address. Visitors may also be asked to select a user ID and password. If you opt not to provide your personal information, you can still access our websites; however, you may be unable to gain access to certain information.

Aggregate and Statistical Data

  • Veradigm may collect certain aggregate data called web log information (such as your web browser, operating system, pages visited, mobile device information if applicable, etc.) and use cookies when you visit sites. For instance, when you visit our site, our web server will automatically recognize some non-personal information, including but not limited to the date and time you visited our site, the pages you visited, the referrer (the website you came from), the type of browser you are using (e.g., Internet Explorer, Google Chrome), the type of operating system you are using (e.g., Windows or Mac OS), and the domain name and address of your Internet service provider. Neither the web log information nor cookies collect any personal information. They do not contain personal information, such as your name or e-mail address, and in no way are used to identify our users. You can find out more about our cookies here.

4. Sensitive Information

We will not collect sensitive information through our website unless it is required. We ask that you not send us or share any sensitive personal information (e.g., Social Security Number, financial account information, health data) unless we specifically request this information.

5. Children’s Information

Veradigm’s website is not directed to minors. If you believe that we have mistakenly or unintentionally collected personal information of a minor through our website without appropriate consent, please notify us as detailed in our Contact Information section below so that we may immediately delete the information from our servers and make any other necessary corrections.

6. How We Use Your Information

Personal Information

  • We use personal information about you to improve our marketing and promotional efforts; to statistically analyze site usage; to improve our content and product offerings; and to customize our site’s content, layout and services. We may also use your personal information to deliver information to you that, in some cases, is targeted to your interests, new services and promotions. We believe these uses allow us to improve our site and better tailor it to meet our visitors’ needs. Veradigm may combine non-personal information collected automatically (e.g., through web log data) with your previously submitted personal information.

Aggregate and Statistical Data

  • Veradigm uses web log information (such as your web browser, operating system, pages visited, etc.) to help us design our website, to identify popular features, and for other managerial purposes. However, web logs may be used if necessary to help identify any person attempting to break into or damage our website. We may share web log information with law enforcement agencies if we believe that we have evidence of a violation of computer security or related laws.

7. How We Protect Your Information

Veradigm is committed to keeping the data you provide us secure and will take reasonable precautions to protect your personal information from loss, misuse or alteration. Vendors, contractors, or partners of Veradigm who have access to your personal information in connection with providing services for Veradigm are required to keep the information confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for us. When necessary, we use secure connections on our web site to protect information during its transmission. Access to your personal information is password-protected and we regularly monitor our system for possible vulnerabilities and attacks.

8. How Long We Retain Your Information

Whenever we collect or process your personal information, we’ll only keep it for as long as is necessary for the purpose for which it was collected. At the end of that retention period, your data will either be deleted completely or anonymized, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.

9. How We May Share Your Information

Except as stated below, we will not share, trade or sell personal information of our visitors for use by any business. However, aggregated and statistical data from our visitors may be shared with our partners. For example, we may let a partner know that approximately “75% of our visitors use high speed connections or access our site after 7pm.” Occasionally, we may share personal information from you (such as name, mailing addresses and e-mail addresses) with vendors, contractors or partners of Veradigm in connection with services that these individuals or entities perform for or with Veradigm. These vendors, contractors or partners are restricted from using this personal information in any way other than to provide services for Veradigm, and they may not share or resell this data. The services they provide may include such activities as direct mailing, fulfillment services, or e-mail campaigns.

Veradigm may share your personal information with any person or company that acquires Veradigm’s business or any portion of the Veradigm business to which your personal information relates. Veradigm will ensure that any person or company to which your personal information is transferred agrees to abide by the same privacy obligations as Veradigm. Veradigm also reserves the right to share personal information to respond to duly authorized information requests of governmental authorities or where required by law.

10. Third Party Websites

Our website may provide, or third parties may provide, links to other websites or resources. This Privacy Notice applies only to our website. It does not apply to services offered by third parties, including websites and other online services to which our website may display links. When you click on such links, you may be visiting websites or interactive services operated by third parties, who have their own information collection practices. We do not have control over how any third party collects or uses information, so we recommend that you review their privacy policies to learn of their practices.

11. Your Rights Over Your Information

If you are a resident of a state that has passed a comprehensive data privacy law (e.g., California, Virginia, Utah), you may be afforded certain additional rights under your state’s privacy law regarding our use of your personal information. To learn more about your state data privacy rights, visit our Supplemental State Privacy Notice.

12. Contact Us

We hope this Privacy Notice has been helpful in explaining how we handle your personal information and your rights to control it.

If you have any questions that we have not answered, please contact our Privacy Officer who will be pleased to help you:

  • Email us at
  • Or write to us at:

    Attn: Privacy Officer
    222 Merchandise Mart Plaza
    Suite 2024
    Chicago, Illinois 60654

13. Updates

We may update this Privacy Notice from time to time. When we update this Privacy Notice, we will post the changes on our website and applications. We encourage you to check this Privacy Notice regularly for changes. If we make any material changes to this Privacy Notice, we may notify you before they take effect either through the site or application or by sending you an email notification. Unless otherwise noted, any changes we make to this Privacy Notice will become effective immediately once posted on this page. Please see the date noted below for the latest revision date. Your continued use of the site or services following any changes to this Privacy Notice indicates your consent to the practices described in the revised Privacy Notice.

Date of Last Update: May 1, 2023