Veradigm Intelligent Payments
Get paid faster. Increase patient satisfaction. Reduce A/R days.
Transform the way your practice manages patient payments with a digital-first, intelligent payment solution that helps you collect more, faster, all without increasing staff burden.
Veradigm Intelligent Payments connects directly with Veradigm® Practice Management through Veradigm Payerpath, automating payment posting and statement delivery to improve efficiency and accelerate cash flow.
The challenge: Manual billing is holding you back
Paper-based, manual billing processes make it harder than ever to get paid:
- Patient out-of-pocket costs are rising, and so are payment delays.
- Paper statements waste time and money, extending days in A/R.
- Administrative burden is shifting to practices, frustrating staff and patients alike.
In short: More effort, less satisfaction.
The solution: A smarter, digital-first approach
Veradigm Intelligent Payments replaces outdated methods with a seamlessly integrated digital platform that engages patients through their preferred channels—email, text, or print—and makes paying simple and familiar.
Key capabilities include:
Smarter engagement through applied intelligence
Every patient receives a personalized payment journey, tailored to their propensity to pay and preferred channel:
- High propensity—primarily digital reminders via text and email.
- Medium propensity—balanced mix of digital and voice outreach.
- Low propensity—combination of print, IVR, and text reminders.
Each interaction builds on the last—encouraging timely payments and reducing the need for manual follow-up.
Intelligent Payments = Proven Results
Practices using Veradigm Intelligent Payments experience:
Faster payment processing
Payments are processed 6.5 days faster from digital communications.*
Lower administrative effort
Spend less time chasing balances.
Higher patient satisfaction
With flexible, transparent payment experiences.
The outcome: A better revenue cycle for everyone
With Veradigm Intelligent Payments, you can:- Spend less time answering patient questions.
- Collect more of what you’re owed, faster, and at lower cost.
- Gain visibility into ongoing payments, cards on file, and collection forecasting by patient.
- Deliver a modern financial experience that matches your quality of care.
Bring your payment processes into the digital age. Contact Veradigm today to see how Intelligent Payments can help your practice reduce A/R days, improve cash flow, and delight patients.
Request a DemoTailored bundles for your practice
Basic bundle
A smart starting point for practices transitioning to digital billing. It offers:
- Digital-first statements and billing workflows
- eStatements with online payment options
- Deviceless payments (no terminal required)
- Optional IVR for phone-based self-service
- Seamless integration back into your billing system
Perfect for: Smaller or general practices seeking a straightforward, digital transformation route.
Premium bundle
Built on everything in Basic, plus advanced analytic intelligence to advance your strategy. This bundle includes:
- Communication channel scoring (print, email, text, phone)
- Propensity-to-pay scoring
- Payment plan optimization
- Automated identification of financial assistance eligibility
- Deviceless Payments
- Return mail handling (via Payerpath Return Mail Manager)
Ideal for: Practices wanting predictive insights and customized patient engagement to maximize performance.
A Better Experience for Patients and Providers
Let Veradigm Intelligent Payments transform your billing into an experience that builds trust and improves your bottom line.
Clear, convenient, and empathetic billing that meets them where they are
Smarter revenue cycle, fewer hours on follow-up, and healthier cash flow
How it works: The Intelligent Payments journey
Upload statement file
Your billing data enters the system.
Patient profiling and analytics
We analyze past behavior, payment history, and interaction preferences.
Smart communication
Tailored outreach is triggered through the patient’s preferred channel.
Adaptive scoring and offer logic
Adaptive scoring evaluates each patient’s payment profile and needs.
Continuous learning and optimization
Every payment, interaction, and outcome refines the model, improving future engagement.