Undivided Attention: How Ambient AI Is Rewriting the Doctor's Visit

Smart Medicine  |  09 October 2026

What if the real promise of AI in medicine isn’t to replace the human touch, but to give it back?

In this episode of Smart Medicine, Dr. Scott Sigman sits down with Matthew Ko, co-founder and CEO of DeepScribe, to discuss how ambient AI is helping to shape the way physicians document and deliver care. Matt’s journey didn’t begin in a boardroom. It started in an oncology exam room, sitting beside his mother as her translator during her breast cancer treatment. When she asked him one day why she was being treated like she was already dead, it sparked a mission that has grown into nearly a decade of work.

Together, they explore how Ambient AI has evolved from a documentation tool into a full clinical operating system that supports physicians before, during, and after every visit. They dig into real use cases in oncology and orthopedics, and unpack what it means to protect the word care in healthcare.