Veradigm Payer Analytics Featured in KLAS Report

Blog Posts  |  28 March 2023

Recently, KLAS issued a new report, Risk Adjustment 2023 - Which Vendors Drive Value in a Shifting Market, which featured excellent overall performance evaluations and showed strong customer satisfaction with Veradigm Payer Analytics, a Veradigm Network Solution that serves health plans nationwide with an end-to-end solution set for risk adjustment, quality, reporting, analytics and submissions. KLAS is a leading research company that works with thousands of healthcare professionals, to collect insights on software, intended to directly reflect the voice of healthcare professionals.

The report highlights that “strategies employed by payers, provider-sponsored health plans, and provider organizations are starting to become more proactive, and the need for solutions with prospective, predictive capabilities is rising. Additionally, amid rising healthcare costs and economic uncertainty, organizations are looking for solutions that deliver more for less.”

Of the fifteen solutions included in the report, only three showed improvement in their overall performance rating vs the previous report, issued in October 2021. Among these, Veradigm showed the highest degree of improvement at nearly +10% in overall performance. Of 16 measures of customer experience KLAS employed, Veradigm scored above the market average performance on 14 (88%). Clients of Veradigm interviewed by KLAS spoke positively of Veradigm’s “willingness to fix problems, develop the solution, meet regularly, and provide account managers who help organizations meet goals. The solution is seen as flexible and helps customers target which patients should meet with a physician; analytics for gap closure is also a strength.”

To check out this report for yourself, go to Risk Adjustment 2023 - Which Vendors Drive Value in a Shifting Market.

For more information on Veradigm Payer Analytics, contact us.

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