Last Updated and Effective: January 1, 2020
This California Privacy Notice (“Notice”) describes how Allscripts uses and discloses the Personal Information we collect from or about California residents.
This Notice applies to visitors, users, and others who reside in California and who use our websites, portals, and software, or otherwise interact with us online or offline (our “Services”). Before sharing your Personal Information with us or using our Services, please review this Notice carefully.
This Notice supplements the information contained in the privacy policies that we post on our Services (our “Privacy Policies”). Please review these Privacy Policies for general information about how we use and share the Personal Information we collect from or about you when you use the Services.
Throughout this Notice, “Allscripts” refers to Allscripts Healthcare, LLC, including its affiliated companies and subsidiaries (also referred to as “we” and “us”). Allscripts primarily provides services to businesses, and we may collect Personal Information in the context of providing these services. As between Allscripts and our business customers, our business customers are primarily responsible for how we use and disclose the Personal Information we collect in our role as a service provider. If Allscripts maintains your Personal Information on behalf of one of our business customers, and you have questions about how we process your Personal Information, we may direct any inquiries about our use of your Personal Information to that customer.
We may collect information that identifies, relates to, describes, is capable of being associated with,or could reasonably be linked, directly or indirectly, with you or your household (“Personal Information”). Our Privacy Policies contain a general description of the types of Personal Information we collect. Specifically, within the last twelve (12) months, we have collected the following categories of Personal Information:
In addition to the purposes for collection described above, we have collected each of the above categories of Personal Information for the purpose of performing services for you and managing our relationship with you, which typically includes:
We may share the categories of Personal Information we collect with third parties as described in our Privacy Policies. Specifically, in the preceding twelve (12) months, we have disclosed the following categories of Personal Information to third parties: Direct Identifiers;Internet Activity Information;Commercial Information; and Profile Information.
We do not sell your Personal Information. If we change our practices, we will update this Notice in accordance with Section 6.
You may be entitled to the following privacy rights under California law:
You may exercise your right to know and your right to deletion twice a year free of charge. To exercise your right to know or your right to deletion, contact us at 1-800-334-8534 or 1-844-903-7567 (for Practice Fusion customers) or email us at privacy@Allscripts.com.
We will take steps to verify your identity before processing your request to know or request to delete. We will not fulfill your request unless you have provided sufficient information for us to reasonably verify you are the individual about whom we collected Personal Information. If you have an account with us, we will use our existing account authentication practices to verify your identity. If you do not have an account with us, we may request additional information about you to verify your identity. We will only use the Personal Information provided in the verification process to verify your identity or authority to make a request and to track and document request responses, unless you initially provided the information for another purpose.
You may use an authorized agent to submit a request to know or a request to delete. When we verify your agent’s request, we may verify both your and your agent’s identity and request a signed document from you that authorizes your agent to make the request on your behalf. To protect your Personal Information, we reserve the right to deny a request from an agent that does not submit proof that they have been authorized by you to act on their behalf.
We hope this Notice has been helpful in explaining how we handle your Personal Information. If you have any questions that we have not answered, please contact our Data Protection Officer who will be pleased to help you:
Attn: Privacy Officer
222 Merchandise Mart Plaza
Chicago, Illinois 60654
We may update this Notice from time to time. When we update this Notice, we will post the changes on our Services and update the “Last Updated” date at the top of this page. We encourage you to check this Notice regularly for changes. If we make any material changes to this Notice, we will notify you before they take effect either through the Services or by sending you a notification. Unless otherwise noted, any changes we make to this Notice will become effective immediately once posted on this page. Your continued use of the Services following any changes to this Notice indicates that you have read and understood the practices described in the revised Notice.